Privacy Policy
This Privacy Policy describes how IPS Srl, with registered office at Via Civesio, 6, 20097 San Donato Milanese (MI), Italy, email: info@ips-srl.it, phone: +39 02 9880416 (the “Data Controller”), collects, uses and protects personal information when you use the website https://surinerts.it/ (the “Service”).
By accessing or using the Service and, where applicable, voluntarily submitting your personal information through the contact forms available on the website, you acknowledge that your personal data will be processed in accordance with this Privacy Policy and applicable data protection laws, including Regulation (EU) 2016/679 (“GDPR”).
We may update this Privacy Policy from time to time to reflect changes in our data processing activities, legal requirements or website functionality. Any updated version will be published on this page. We therefore recommend that you periodically review this Privacy Policy.
INFORMATION WE COLLECT:
Depending on how you interact with the website, we may collect and process the following personal information:
- Name and surname
- Email address
- Telephone number, when voluntarily provided
- Company and professional information, when voluntarily provided
- Information contained in messages or requests submitted through the website
- Technical and browsing information collected through cookies or similar technologies, where applicable
HOW WE COLLECT YOUR INFORMATION:
We collect personal information in the following ways:
- When you submit a contact form or otherwise voluntarily provide personal information through the website
- When you contact us by email, telephone or other available communication channels
- When you interact with the website, including through cookies and similar technologies where applicable
HOW WE USE YOUR INFORMATION:
We may use the personal information we collect for the following purposes:
- To respond to enquiries, requests for information and business communications
- To provide technical, commercial or customer support
- To manage requests relating to our products, services and pharmaceutical solutions
- To take steps at your request prior to entering into a contractual relationship
- To comply with applicable legal and regulatory obligations
- To protect the security, integrity and proper functioning of the website
- To send marketing or promotional communications only where permitted by applicable law and, where required, with your prior consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before its withdrawal.
LEGAL BASIS FOR PROCESSING:
Depending on the specific processing activity, we process personal data on one or more of the following legal bases:
- Your consent, where required
- The performance of a contract or steps taken at your request before entering into a contract
- Compliance with legal obligations to which IPS Srl is subject
- Our legitimate interests, including responding to business enquiries, ensuring website security and protecting our legal rights, provided that such interests do not override your fundamental rights and freedoms
HOW WE SHARE YOUR INFORMATION:
We do not sell your personal information. Personal data may be shared with third parties only where necessary for the purposes described in this Privacy Policy or where required by law.
Such third parties may include service providers that support the operation, maintenance, hosting, security or technical management of the website and other suppliers acting on our behalf. Where required by applicable law, such providers process personal data under appropriate contractual obligations and only in accordance with our instructions.
We may also disclose your personal information where necessary: (1) to comply with applicable laws, regulations, court orders or other legal obligations; (2) to establish, exercise or defend legal claims; (3) to protect the rights, property or security of IPS Srl, its users or third parties; or (4) in connection with a corporate transaction such as a merger, acquisition or transfer of business assets, in accordance with applicable law.
RETENTION OF YOUR INFORMATION:
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, accounting or reporting obligations.
The specific retention period may vary depending on the nature of the information, the purpose of the processing and any applicable legal requirements. Where processing is based on consent, personal data may be retained until consent is withdrawn, unless another lawful basis requires or permits further retention.
Anonymous or aggregated information that no longer identifies an individual may be retained for statistical, analytical or security purposes.
YOUR RIGHTS:
Under the GDPR and other applicable data protection laws, you may have the right to:
- Request access to your personal data
- Request the rectification of inaccurate or incomplete personal data
- Request the erasure of your personal data where the applicable legal requirements are met
- Request restriction of processing
- Object to processing based on legitimate interests
- Receive your personal data in a structured, commonly used and machine-readable format and, where applicable, request its transmission to another controller
- Withdraw your consent at any time where processing is based on consent
- Lodge a complaint with a competent data protection supervisory authority
To exercise your rights or request further information about the processing of your personal data, you may contact us at info@ips-srl.it. We will respond to your request in accordance with applicable law.
Please note that where certain personal information is necessary to respond to your request, provide a service or comply with a legal requirement, failure to provide such information may prevent us from fulfilling the relevant request or service.
COOKIES AND TRACKING TECHNOLOGIES:
The website may use cookies and similar technologies for technical, functional, analytical or other purposes. For further information about the cookies used on this website and the choices available to you, please refer to our Cookie Policy.
SECURITY:
We implement appropriate technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access or other unlawful processing.
However, no method of transmission or storage of information can guarantee absolute security. We therefore continually assess and, where appropriate, update the measures used to protect personal data.
THIRD-PARTY LINKS:
The Service may contain links to websites or services operated by third parties. This Privacy Policy does not apply to such third-party websites or services. We have no control over and assume no responsibility for their content, privacy policies or data processing practices. We recommend reviewing the privacy policy of each third-party website you visit.
DATA CONTROLLER AND CONTACT:
The Data Controller is IPS Srl, Via Civesio, 6, 20097 San Donato Milanese (MI), Italy.
For any questions, requests or concerns regarding this Privacy Policy or the processing of your personal data, you may contact IPS Srl at: info@ips-srl.it.






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SURINERTS® is the pharmaceutical division of IPS , specialized in pharmaceutical-grade Sugar Spheres and Tartaric Acid Pellets. Our inert cores support drug layering, functional coating and multiparticulate oral dosage forms. Quality, regulatory support and reliable industrial supply for pharmaceutical manufacturers.
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Headquarters
Via Civesio, 6
20097 San Donato Milanese (MI) – Italy
Manufacturing plant
Via Tirso, 7/11
20098 San Giuliano Milanese (MI) – Italy
E- Mail
info@surinerts.it
Phone and Fax
+39 02.9880416